Artwork

These guidelines are here to assist you in preparing digital artwork for submission. This is not intended to be fool proof, but by following these guidelines you will minimize the risk of some common problems which occur when printing  digital files. Digital images come in two main types: vector images and raster images.  

Images that are .AI, .PDF, .EPS, .SVG are considered vector images. Vector Graphics  are drawn using straight and curved lines called vectors. This type of image production format is the curves can be scaled without any loss of information “pixilation” of the image. These files will stay clean even when manipulated. These images will not result in an artwork fee when provided.  

Images that are .PSD, .JPEG, .PNG, .TIF, are considered bitmap images and will distort when manipulated. If the image is not the same size as the desired print it will result in an artwork fee.  

Artwork must be original, no screenshots, or scans of scans. No copyright, or trademarked logos allowed. All files must be 300 DPI or vector format. The design should be sized to the size you would like it to print. Text must be converted to outlines. Printing can only be as good as the artwork. Chelsea Custom Shirts will not be responsible for poor quality printing due to poor artwork. We will advise you against low quality artwork, and can recreate it for an additional fee.  

Chelsea Custom Shirts is not responsible for any misspellings, errors, or issues in your art file. We do our best to catch these errors and point them out to you, but we may not catch them all. If it is in your art file and on your approval, that is how we will print it.

Any order worth artwork not included reorders and just words or is a pre created design  must have a valid daytime phone and a regularly checked email address for proofs and approvals.  

All artwork is to be approved via emailed digital mock-up. Artwork must be checked for spelling, color, sizes ordered, placement of the art and accuracy of artwork.
We will not accept artwork changes or requests after artwork approval. Any modifications requested after customer approval will result in production delay and and artwork fee. Any delays in the approval process longer than 24 hours after receipt of the mock-up may result in production delays.

• Starting 2/1/2022 we will be implementing a 3% credit card fee.
• Artwork $50 an hour with a ½ hour minimum (Under Volume Orders Only), 10 minutes included.  
• Recreating artwork from  business cards, $25.00 fee plus artwork if over 10 minutes.  
• Team Stores $100 set up/ creation fee, Waived at $300 in sales. 
• Embroidery Files $20 set up depending on size, 1 Week turn around. 
• Rush Fee 25% of all orders jumped (varies based on the order). 
• Names and numbers Pair $10, separate $5. 
• Adhesive vinyl $10 a square foot for non commercial customers. 
• Adhesive Vinyl installs $60 and hour, with a ½ hour minimum. 
• Sales tax is billed until a valid tax ID number is provided.
   

•  New Orders (Screen Printing) 2 weeks
• Reorders (Screen Printing) 1 week
• New Orders (Embroidery) 3 Weeks
• Reorders (Embroidery) 2 Weeks
• Embroidery Files 1 Week
• Team Stores 1 Week
• Banners/Signs 1 Week
• Quotes 72 Business Hours
• Mock Ups 48 Business Hours